About Delphinus
Certification

Criteria &
Safety Levels

About Wellbeing
& Partners

DELPHINUS SAFE DESTINATION CERTIFICATION

Contact &
Register

Founder and Chief Executive Officer
Wellbeing Health Education Organization
Dr. Nguyen Van Cong
Dear Valued Partners,

In the luxury hospitality sector, an unexpected medical emergency is not merely a matter of life and death for guests—it is a rigorous test of brand reputation. The ability to respond promptly on-site with well-trained personnel and standard medical equipment such as automated external defibrillators (AED) is the key to turning crisis into opportunity, reinforcing absolute trust and peace of mind.

To stand alongside you, Wellbeing – a member organization of the British Safety Council – proudly presents the Delphinus Accreditation. Inspired by the dolphin symbol of good fortune, Delphinus is a prestigious seal certifying that your establishment has met comprehensive medical safety standards and is fully prepared to protect guests in the most critical situations.

Timely response is a testament to excellence.

Mr. TO BA HIEU

Safety is not just security, order or fire prevention and fighting. Safety in the context of modern tourism is also health safety and the ability to respond promptly when emergency medical situations occur unexpectedly such as stroke, cardiac arrest, or drowning. In those critical moments, correct and timely initial treatment can determine a person's survival. Hotels, resorts, and tourist attractions where visitors stay and conduct activities must have rapid response capability on the spot, which is extremely important.
Vice Chairman of Lào Cai Tourism Association

Mr. LE Thanh Sang

Tourism and accommodation businesses that obtain the Delphinus certification from this program will gain additional credibility for competition and attract customers. This helps maintain and enhance the Quy Nhon tourism brand as a sustainable, safe, and friendly travel destination.
Vice Chairman of Gia Lai Tourism Association
2026
DELPHINUS

Register Safe Destination                                    

HERE

DESTINATIONS THAT HAVE ACHIEVED DELPHINUS RECOGNITION
Sapa
Hanoi
Quy Nhon
Ho Chi Minh
City
Phu Quoc

 Register Safe Destination                                     

HERE

DELPHINUS
Register with
MANY RENOWNED BRANDS
HOTELS, RESORTS

View now - Digital map of Hotels and Resorts that have become Safe Destinations

While an average ambulance takes 30 minutes to reach your hotel, resort, a tourist experiencing cardiac arrest has only 4 minutes to maintain life due to many causes

I want to protect tourists in 4 golden minutes - See 3 levels now

What happens when a
tourist faces a medical
 problem in a Hotel or Resort?
PROACTIVE ON-SITE RESPONSE SYSTEM IS A FIRM COMMITMENT
TO PROTECT CUSTOMERS IN CRITICAL MOMENTS
From Minute 0 to Minute 4
Minute 0
After Minute 4 onwards

"Golden Time"

During emergency response for cardiac arrest victims

Detecting emergency health situation
Unit personnel
intervene on-site
Minimize risk to tourist's life
until medical staff arrives
Medical staff arrives
Average 30 minutes
in Vietnam

REGISTER NOW - Get instant consultation and investment costs tailored to your level

Wellbeing - Member of the UK Safety Council, supporting destinations to achieve Delphinus Accreditation
through Medical Safety Criteria ensuring transparency, helping organizations easily self-assess and implement

SAFETY CRITERIA

DELPHINUS

03

EQUIPMENT

STANDARD MEDICAL
EQUIPMENT

Wellbeing specializes in consulting and providing automated external defibrillators (AED) and modern first aid kits, ensuring readiness for all emergency situations at your facilities and destinations.

PROCESS

EMERGENCY RESPONSE

01

Wellbeing guides organizations in building rapid response protocols, from incident detection to medical coordination, verified through transparent documentation, helping your organization meet international safety standards.

02

TRAINING

ADVANCED FIRST AID

Wellbeing provides practical training courses, equipping staff with emergency response skills including CPR, AED operation, and accident management. Every employee becomes a "hero" protecting your customers.
DELPHINUS

internal coordination procedure
when an emergency occurs

basic first aid training

first aid kit

automated external defibrillator (aed)

standard

comprehensive

advanced

Online training

In-person training & practice for 25% staff - 8 hours

In-person training & practice for 25% staff - 4 hours

DELPHINUS

SAFETY LEVEL

Reach cardiac arrest victims within 4 minutes and handle emergency health situations

Issue certification to trainees according to Ministry of Health regulations upon completing in-person training & practice

Grade A standard or higher

SAFETY LEVEL

CHOOSE THE APPROPRIATE SAFETY LEVEL

Standard

3 DElphinus

Choose Standard Strategy Now

Response Capability

Equipment

MEDIA BENEFITS

Receive Safety Alert Publication Set
Appear on Safe Destination Honor Map
Safe Destination Honor Signage
& 20 posters included

Online First Aid Skills Training

First Aid Kit

Receive Safety Alert Publication Kit
Featured on the Safe Destination Honor Roll Map
Safe Destination Honor Badge
& 50 recognition posters included

Comprehensive

5 DElphinus

First Aid Skills Training & Practice 8 Hours In-Person

Choose Comprehensive Strategy Now

First Aid Kit

1 AED Machine

Free Electrode Pad Replacement Maximum 1 Time Within 10 Years

Response Capability

Equipment

MEDIA BENEFITS

MEDIA BENEFITS

Receive Safety Alert Publication Set
Appear on Safe Destination Honor Map
Safe Destination Honor Signage
& 30 posters included

1 AED Machine

Advanced

4 DElphinus

Choose Advanced Strategy Now

Response Capability

Equipment

First Aid Skills Training & Practice 4 Hours In-Person

First Aid Kit

WITH THE PRESTIGE OF YOUR HOTEL, RESORT

DELPHINUS
NEWS
Building medical skills
for tourism facilities
DELPHINUS
IMAGE GALLERY
"Operating since 2014, Wellbeing is a professional safety training organization, leading the way in providing comprehensive safety solutions including:
first aid training programs, health communication initiatives, and authorized distribution of automated external defibrillators (AED) with professional customer care policies.
Affirming credibility and community responsibility, Wellbeing is proud to be an official member of the British Safety Council (an organization with over 60 years of history specializing in safety and health) and has achieved Social Impact Enterprise Certification (iMap).
Every year, we are honored to partner with and provide first aid training to hundreds of thousands of customers from international non-governmental organizations, embassies, multinational corporations, and schools in Vietnam. With this foundation, Wellbeing is committed to promoting medically safe destinations in Vietnam, starting with our partnership with Delphinus through this designation."
BRITISH SAFETY COUNCIL
MEMBER 

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